Getting on the property ladder can feel overwhelming. From confusing jargon to hidden costs, first-time buyers are often full of questions—and rightly so. At London Stays, we’ve guided countless people through their first purchase. That’s why we’ve compiled The 9 Questions First-Time Buyers Ask—based on real experiences and expert advice.
These aren’t just FAQs—they’re the questions that shape smarter choices, better negotiations, and fewer regrets.
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What’s the Area Like?
Where is it? Before falling in love with a home, buyers need to know:
- Are there decent transport links and schools?
- Is it peaceful at night?
- What’s the crime rate like locally?
Top Tip: Use Police.uk to view crime statistics, and give Air Quality Index a go to see levels of pollution in the area. Go in the evenings, not just daytime.
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How Long Has the Property Been on the Market?
This can reveal a lot. Time on the market might mean:
- Price is too high
- There are location or structure issues
- The owner may be open to lesser offers
Don’t hesitate to ask why it hasn’t sold—after all, it’s going to be your house.
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Why Is the Owner Selling?
This one can be intimate, but it’s completely fine to ask. The owner might be:
- Downsizing or relocating
- Trying to cut corners due to life changes
- Moving out as a result of local issues
You don’t always get the full story, but a fuzzy or dodgy answer should ring alarm bells.
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Is Broadband good?
Fast internet is a requirement for most people—especially if you’re remote working or stream films regularly. Ask:
- Broadband supplier and average speeds
- Strength of phone signal across the property
- Check speeds with the Ofcom broadband checker.
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What’s Included in the Sale?
Believe it or not, individuals have asked if coat hangers are included. And while that might be extreme, it does demonstrate a real issue: never assume anything.
- Are the white items (washer, fridge) included?
- What about the light fittings or garden shed?
- Make sure everything agreed is in writing—your solicitor will thank you later.
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How Do I Make an Offer?
This might be obvious, but first-time buyers are usually in doubt. Typically, you:
- Place a written offer via the estate agent
- Wait for the seller’s confirmation
But here’s the catch—too soon, and it can undermine your negotiating hand. To begin with, rather, ask whether there have been other bids. Then check out via such tools as the UK House Price Index to see sold prices in the region.
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Can I Speak to the Seller?
Although you might get to meet the seller when you view the property, most communications go via estate agents and solicitors.
Direct contact can muddy the waters during negotiations or lead to oversharing—let the pros take care of it until contracts are signed.
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Do I Need to Pay for a Survey?
Short answer is no, but you should definitely do it. There are three broad types:
- Condition report – basic, no advice
- Homebuyer report – suitable for most homes
- Full building survey – ideal for older or unusual properties
Most new homes come with a 10-year NHBC warranty, but still have a snagging survey. Check surveyor qualifications via RICS.
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Can I Take My Pet?
It’s a small thing, but pet policies are standard—especially in leasehold flats. Your solicitor should:
- Check the lease for pet arrangements
- Check whether you would require permission from a management company
If you have a dog, this may be the clincher.
Check Ultimate Property Viewing Checklist
Final Thoughts
If you’ve made it this far, you now know the 9 questions first-time homebuyers have—and why they’re so important. It’s not about getting answers; it’s about protecting your future. Buying a home is a large step, but asking smart questions will save you thousands, reduce stress, and lead you to make a smart choice.
Want more help navigating your first home purchase? Download our free first-time buyer checklist or explore our Area Guides to learn more about where you’re buying.
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